We are proud of:


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Our Operating Principles

Oakland Family Services is guided in all of its services and activities by these basic operational principles:

ACT WITH INTEGRITY: 
To be guided by the highest standards of integrity and ethics in everything we do

EXCEED EXPECTATIONS:  
To achieve quality outcomes that exceed the expectations of our partners and customers

PROMOTE DIVERSITY:  
To recognize the inherent worth of every individual and the strength which comes from diversity

MAKE A DIFFERENCE:  
To make the greatest positive impact in the lives of the people we serve

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Our commitment

OUR CLIENTS:

  • To treat you with care and concern
  • To respect your individuality, privacy and confidentiality
  • To act in support of your rights and needs within the agency and society
  • To provide you with quality services

OUR COMMUNITY:

  • To serve an economically and culturally diverse population
  • To be guided by the needs of the communities we serve by initiating innovative programs or modifying existing ones
  • To collaborate, where appropriate, with other human service organizations to provide the highest quality services

OUR STAFF:

  • To devote extraordinary attention to recruitment and development of outstanding people
  • To encourage your professional growth and reward your achievements
  • To treat each other with honesty, trust, respect and openness
  • To foster a safe, pleasant and productive work environment

Our Cultural Value Statements

Oakland Family Services leadership live these values everyday and we interact with each other and those who the agency serves:

Connect to our mission

Act with integrity and respect

Commit to greatness

Practice benefit of the doubt

Embrace and drive change

Encourage growth and development

Support sustainability

Communicate openly and honestly

Deliver exceptional results

Operate as a team