our commitment
To Our Clients
To treat you with care and concern
To respect your individuality, privacy and confidentiality
To act in support of your rights and needs within the agency and society
To provide you with quality services
To Our Community
To serve an economically and culturally diverse population
To be guided by the needs of the communities we serve by initiating innovative programs or modifying existing ones
To collaborate, where appropriate, with other human service organizations to provide the highest quality services
To Our Staff
To devote extraordinary attention to recruitment and development of outstanding people
To encourage your professional growth and reward your achievements
To treat each other with honesty, trust, respect and openness
To foster a safe, pleasant and productive work environment
COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
Building Brighter Futures for all is our mission and the key driver of our work. Creating an environment with a culture that embraces diversity and inclusion for both staff and the people we serve is at the core of who we are as an Agency. We strive to meet this goal and know the work is ongoing and ever changing, but we welcome that challenge.
Operating Principles
GUIDING ALL SERVICES BY THE FOLLOWING PRINCIPLES
ACT WITH INTEGRITY
To be guided by the highest standards of integrity and ethics in everything we do.
EXCEED EXPECTATIONS
To achieve quality outcomes that exceed the expectations of our partners and customers.
PROMOTE DIVERSITY
To recognize the inherent worth of every individual and the strength which comes from diversity.
MAKE A DIFFERENCE
To make the greatest positive impact in the lives of the people we serve.